Widerrufsrecht

Returns

If you decide you don’t like your basket we will be happy to accept returns and refund you for the item as long as it is returned to us within 30 days of purchase. The returned products must be in the same condition as it was received, complete with original swing tags attached. Unfortunately, we can’t refund the cost of shipping and we do require you to pay for the postage of your returned items. Used or customer-damaged items cannot be refunded or exchanged.

If your basket is damaged for any reason, we will of course be happy to reimburse for the item and the cost of shipping as long as you let us know about the damaged basket within 1 week of receiving your items.

All returns should be sent to:

The Basket Room,
9 Worcester Road Ind. Estate
Chipping Norton,
OX7 5XW